Contact Us
ATMs
- Advantage Credit Union - Ontario Office, 700 Stumbo Road, Ontario, OH
- Advantage Credit Union - Lexington Avenue Kiosk, 270 Lexington Avenue near Shaw Ott Medical, Mansfield, OH
- Advantage Credit Union - Ashland Road Kiosk, 860 Ashland Road near Boliantz Hardware, Mansfield, OH
- Mansfield Municipal Court Building, 30 N. Diamond St. (open during business hours only), Mansfield, OH
You may also visit the Alliance One Network to find an ATM near you. There are over 4,900 ATM locations you can use without getting a foreign surcharge fee.
Thank you for your interest in Advantage Credit Union. Please let us know how we can help you.
Spend
Seamlessly buy the things you need and want—anytime you want.
Business Checking Accounts
Have all your business accounts in one place. Secure a savings, checking or money market account for nearly any type of business. Contact us for the full list of benefits.
Secure Checking Account
For $5.95 a month, secure checking account benefits can apply to you and your eligible family members.
Benefits include:
- No minimum balance requirement
- Unlimited check writing
- Debit card with unlimited transactions
- Overdraft protection
- Free eStatements and online banking
- Platinum Visa Card
- IDProtect® - an identity theft monitoring and resolution service; Call 1-(866) 210-0361 for assistance with registration and activation or use the IDProtect® link
- Cell phone protection
Debit Card
Shopping with our Debit card brings with it the combination of the most sophisticated fraud detection technology with experienced fraud analysts. Each transaction is evaluated, and if a high-risk alert is detected, you will get a phone call to inquire about the questionable transaction. To keep you safe, a Debit card will have a spending limit established. This limit will refresh daily at 6 PM/EST. If you need to change your limit, please contact the Credit Union during regular business hours.
Traveling? Please contact the Credit Union so that we can register a travel notice on your card to ensure it isn't blocked for suspicious activity.
Important Contacts:
- Fraudwatch 1 (866) 842-5208
- Fraudwatch automated system to provide your case# 1 (855) 961-1602
- Card Activation/PIN Change 1 (866) 762-0558
- Card Activation/PIN Change International 1 (501) 588-7531
- Lost/Stolen Card from within the U.S. 1 (888) 241-2510
- Lost/Stolen Card from outside the U.S. 1 (909) 941-1398
COMING SOON!
Debit Card Controls - Advantge CU CardNav by CO-OP (ACU CARDNAV)
Instantly set the terms for when, where, and how your debit card is used.
Introducing unprecedented, real-time control over your Advantage Credit Union Debit card through your smartphone or tablet.
CardNav adds another level of security to your cards by letting you decide how and when they can be used, and alerting you when any types of transactions you specify take place. You can even use CardNav to set personal spending limits that help you stay within your budget goals.
»Turn cards on or off in seconds.
»Use GPS to restrict transactions to businesses within a designated area.
»Limit card use to specific merchants or purchases.
»Receive real-time, in-app alerts that let you stop unauthorized purchases before they’re complete.
»Receive alerts when you’re getting close to any personal spending limits you’ve set.
Download the CardNav by CO-OP app, and gain a new level of security and control over your money today.
Advantage Credit Union CardNav Privacy Policy
>To activate or make a PIN change to your Debit card pleae call 1 (866) 762-0558.
>To report your card as lost or stolen, please call 1 (888) 241-2510 from within the U.S. or 1 (909) 941-1398 from outside the U.S.
Platinum Visa Card
Our Platinum Visa Card has a competitive fixed-rate, no annual fee, plus a rewards program called ScoreCard Rewards. You'll earn points with every qualifying credit card purchase. Create your account at ScoreCardRewards.com. Once your account is created, you can view your reward balance, search and view all available redemption options and more! Choose from merchandise, charity giving, live event tickets, gift cards, travel, fuel discounts, or redeem points to erase previous purchases made to get a statement credit for cash off your bill!
Visa Card details can be seen when you login to your online account and click on your Visa Card number. See transaction details, history, and more! Call (419) 529-5603 during business hours or 1 (800) 854-0790 to reach Award Headquarters. If you need to file a dispute, please contact the Visa Fraud Department directly at 1 (800) 600-5249. You can also sign-up through VISA to receive real-time transaction alerts too.
Physical Address:
700 Stumbo Rd.
Ontario, OH 44906
Mailing Address:
P.O. Box 2674
Mansfield, OH 44906
Phone: (419) 529-5603
Fax: (419) 529-5068
Hours of Operation:
Monday-Friday: 8 AM-5 PM
(Lobby & Drive-Thru)
Saturday: 9 AM-1 PM
(Drive-Thru Only)
